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The self-service solution provides cutting-edge technology to support the bank's commitment to sustainability and advanced customer experience for its customers.
*** This release is originally published in Turkish.
Google Translate Application translates the content you see on this page.***
ISTANBUL (TR) - Diebold Nixdorf today announced that Yapı Kredi, the third largest private bank in Turkey, has recently upgraded its DN SeriesTM ATMs to the latest self-service technology in the industry by launching them in Turkey. With the installation of DN Series supported by DN AllConnect ServicesSM, Yapı Kredi will be able to offer a personalized customer experience in a more integrated solution that includes NFC, biometric data and card reader authentication.
Yapı Kredi has installed more than 400 DN Series ATMs across Turkey. All these ATMs are powered by the DN AllConnectSM Data Engine, which continuously aggregates and analyzes technical device data using cloud computing and machine learning. With this technology, when an incident is reported, the DN AllConnect Data Engine remotely identifies the root cause of the incident and the type of repair needed. It also provides information on the technician's required skill and experience level, spare parts required, and estimated repair time.
Yapı Kredi uses the built-in cash recycling feature, which is an integral part of the DN Series design, in order to optimize its cash conversion. With this feature, ATMs can safely and accurately accept, verify, store and recirculate money. This increases efficiency and reduces the frequency with which money movers refill machines, minimizing carbon emissions and cash handling costs.
The DN Series family is made of recycled and recyclable materials in order to further strengthen its environmental sustainability and is 25 percent lighter than most traditional ATMs. This reduces CO2 emissions in both production processes and transportation of components and terminals. In addition, the use of the latest LED technology and highly efficient electrical systems in all DN Series ATMs allows you to save up to 50 percent of power compared to traditional ATMs.
Yakup Doğan, Assistant General Manager of Yapı Kredi, said, “The way people use banks is changing and the ATM is a critical digital channel in the modern user banking journey. The DN Series enables us to provide our customers with a more personalized and enhanced user experience at ATM, and the sustainability of the self-service solution supports our commitment to protecting the environment.”
Murat Karagözoğlu, Diebold Nixdorf Turkey Banking General Manager: “We are proud to be collaborating with one of Turkey's pioneers in digital banking. With the DN Series, Yapı Kredi customers can perform their banking transactions with the most integrated, efficient and secure self-service solution in the industry today. Combined with real-time data monitoring powered by the DN AllConnect Data Engine, our DN AllConnect Services deliver maximum availability and performance.”